FAQs

The following is a list of questions that our clients frequently ask us:

General Mediation Questions

Mediation is a confidential and voluntary process in which a neutral third party (the mediator) assists individuals or families in resolving disputes peacefully. The mediator guides discussions, enabling parties to reach mutually acceptable solutions without the need for court intervention arrangements, child support, spousal support, and property division. The mediator ensures a fair and balanced conversation, guiding both parties toward a workable resolution.

At Synergy Mediation, I focus on family mediation, covering parenting plans, separation agreements, child-inclusive mediation, and parenting coordination. Additionally, I provide support for civil disputes, including estate matters and workplace conflicts.

Child-inclusive mediation involves a trained professional who speaks with the children (if appropriate) to bring their voices into the mediation process. This helps ensure parenting plans reflect the children’s best interests.

Yes! Mediation can be effective even in high-conflict situations, as long as both parties are willing to participate in good faith. If there are concerns about communication, shuttle mediation (where parties are in separate rooms) may be an option.

The process varies depending on the complexity of the issues and the willingness of both parties to cooperate. Some cases are resolved in one or two sessions, while others may take longer. Sessions typically last 2.5 to 4 hours.

If mediation does not result in an agreement, you still have the option to pursue legal action or arbitration. Mediation is non-binding unless both parties agree to a settlement, so you are not locked into any outcome.

Mediation is usually quicker, more affordable, and less stressful than litigation. It gives both parties control over the outcome instead of leaving the decision to a judge. Additionally, mediation fosters cooperation and open communication.

While having a lawyer is not required for mediation, seeking independent legal advice before signing a final agreement can be beneficial. I recommend that clients consult a lawyer to fully understand their rights and obligations.

Mediation itself is not legally binding. However, agreements reached during mediation can be documented in a Memorandum of Understanding (MOU) or Minutes of Settlement, which can later be reviewed by lawyers and formalized into a legally binding agreement.

Parenting Coordination

Parenting Coordination is a child-focused dispute resolution process that helps separated or divorced parents implement and follow their parenting plan while reducing conflict. The Parenting Coordinator facilitates communication, resolves disputes, and ensures decisions are made in the child’s best interests.

A Parenting Coordinator assists parents in resolving day-to-day disagreements related to parenting time, exchanges, decision-making, and communication. The process involves mediation, education, and in some cases, decision-making authority to help parents move forward without ongoing legal battles.

The length of the Parenting Coordination process depends on the specific needs of the family. Typically, parents commit to a 6-month to 2-year term, with ongoing sessions as needed.

A Parenting Coordinator can assist with:

  • Parenting time exchanges
  • Communication issues between parents
  • Decision-making disputes (e.g., schooling, extracurriculars)
  • Interpretation of parenting agreements or court orders
  • Reducing conflict and improving co-parenting

Yes, if both parents agree to give the Parenting Coordinator limited decision-making authority, they can make certain decisions related to parenting disputes when parents cannot agree. However, they do not have the authority to change custody arrangements or make major legal decision

Post-Separation Support provides guidance and resources to help parents adjust to co-parenting after separation or divorce. It may include coaching, mediation, and emotional support to promote healthier communication and reduce conflict.

To begin, contact us for a consultation. We’ll assess your needs, explain the process, and determine how Parenting Coordination can help your family.

Logistics & Fees

Mediation fees depend on the complexity of the case and the number of sessions needed. At Synergy Mediation, I offer competitive rates and can provide a cost estimate during your initial consultation.

I offer in-person mediation services in Ottawa and the surrounding areas, as well as virtual mediation across Ontario, allowing clients to participate conveniently from their own homes.

You can book a consultation by reaching out through my website, calling my office, or sending an email. I will discuss your situation with you and guide you through the next steps.